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04/13/2011
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Risk Management Solutions
 

Integrated Risk Management

 
Challenge
A Quick Service Restaurant (QSR) with an on-site quality assurance department needed a full assessment of their food safety programs to determine if program gaps presented opportunities for food borne illness outbreaks.

Solution
A comprehensive assessment of the company’s food safety and quality programs was conducted to reveal potentials for food safety risks. Potential risks were then entered into a risk matrix for prioritization of risk mitigation actions. Where gaps revealed programs or process opportunities, an implementation plan was developed that included improvement actions across supply chain and restaurant systems.

Results
Potential food safety risks to the client’s brand were more transparent allowing for proactive measures to be taken for risk mitigation. A process for due diligence review was established enabling key participants in the supply chain to elevate the level of stringency for their quality and food safety programs.