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Strategic Quality Planning |
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It is common knowledge in business that organizations cannot afford to regard quality as an afterthought. How to go about planning for quality is a challenge that most organizations are faced with. An even bigger challenge, however, is how to merge quality planning into an organization's overall strategic plan. ArgosRM can help your organization to scan the quality landscape of your organization and identify those system gaps in your quality programs.
Using our comprehensive Gap Analysis methodology we can pinpoint those areas in your Strategic Quality Plan where there are opportunities to better respond to the Voice of the Customer (VOC). Another key component of strategic quality planning is to evaluate and improve those areas where the Voice of the Process (VOP) falls short in meeting customers' expectations (VOC). Process capability assessments performed by experienced ArgosRM team members will provide you with solutions to bridge the gap between the Voice of the Process and the Voice of the Customer.
Some key Strategic Quality Planning activities that ArgosRM can assist your organization with are:
- Defining and establishing a Strategic Quality Plan for your organization
- Mission Statement definition and measurement
- Goals and objectives setting
- Quality plan deployment
- Quality Balance Score Card
- Capabilities assessment
At ArgosRM we strongly believe that the primary purpose of quality planning is to exceed customers' expectations and increase shareholder value. This is why ArgosRM's team of professionals will partner with you to develop a focused, comprehensive Strategic Quality Plan, which aligns with your overall strategic business goals. |
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